Pulling Items

📦 Voltage Bids Guide – Pulling Items

1. Grab the invoice from the front auction associate.

2. Grab a shopping cart.

3. Look for the item locator listed below each item title on the invoice.
    a. Item locators follow this layout: (container, shelf, rack, auction letter)
        Example: 2.E4 (B)
        (2 = container number, E = shelf, 4 = rack, B = auction letter)

4. Use the item locator to find the correct rack in the warehouse.

5. Find the lot number and corresponding auction letter on the invoice.
    a. TRIPLE CHECK that you are pulling the correct auction letter!
        There may be multiple items with the same lot number on the same shelf — the letter is what differentiates them.

6. Once you've confirmed the correct location and lot number, pull the item and place it in your shopping cart.
    a. NOTE: If you remove an item from a shelf and decide not to pull it, always return it to the exact location you found it.

7. Repeat this process until all items on the invoice are pulled.

8. Find the customer’s parking spot written on the invoice and bring the items to that location.

9. Ask the customer where they would like their items placed and help load them up.

10. Hand the customer their invoice to complete the pickup.

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